jilliko Privacy Policy
At jilliko, protecting the personal data of our players across the Philippines is a core responsibility we take seriously. This Privacy Policyexplains what information we collect, how we use it, who we may share it with, and what rights you have over your own data. We encourage every player to read this document carefully before creating an account or making any transaction on the platform. By using jilliko, you acknowledge that you have read and understood this Privacy Policy in full. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team for assistance.
1. Information We Collect
When you register and use jilliko, we collect several categories of personal information to operate the platform safely and deliver a quality gaming experience. Account information includes your full name, date of birth, email address, mobile number, and a government-issued ID number used for age and identity verification — all required under responsible gaming obligations applicable in the Philippines. We also collect financial information necessary to process deposits and withdrawals in Philippine Peso (PHP), including your preferred local payment method details such as e-wallet identifiers or bank account references. Device and browser data is gathered automatically when you access the platform, including your IP address, device type, operating system, browser version, and unique device identifiers. Usage data such as pages visited, game sessions played, session duration, bet history, and navigation patterns helps us improve platform performance and tailor your experience. We may also collect communications you send to our support team, including chat logs and email correspondence, to resolve disputes and improve our service quality.
- Account data: name, date of birth, email, mobile number, government ID
- Payment data: e-wallet or bank references for PHP transactions
- Device & browser data: IP address, OS, browser type, device identifiers
- Usage data: game history, session logs, navigation patterns
- Communications: support chat logs, email correspondence
2. How We Use Your Information
jilliko uses the data we collect for a range of clearly defined purposes, all of which are necessary for operating a legitimate and compliant online gaming platform for players in the Philippines. The primary purpose is to create and manage your player account, process deposits and withdrawals in PHP, and ensure all transactions are accurately recorded and secure. We use identity and age verification data to comply with responsible gaming requirements and to prevent access by minors or persons in restricted jurisdictions. Your usage data and game history inform personalised features, game recommendations, and platform improvements that make your experience more relevant and enjoyable. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our Terms and Conditions or Privacy Policy. In cases where we are required by law or by a regulatory authority in the Philippines to disclose certain information, we will do so to the extent strictly required. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your prior knowledge.
3. Cookies and Tracking Technologies
jilliko uses cookies and similar tracking technologies to keep the platform functional, secure, and user-friendly on both desktop and mobile devices. Strictly necessary cookies are essential for core functions such as maintaining your logged-in session, remembering your language and currency preferences, and preventing fraudulent access to your account. Functional cookies allow us to remember choices you make on the platform so you do not need to re-enter preferences every time you visit. Performance cookies collect anonymised data about how players navigate the platform — which pages are visited most, where errors occur, and how long sessions last — so that our technical team can continuously improve reliability and speed. You can manage or withdraw your consent for non-essential cookies through your browser settings at any time; however, disabling strictly necessary cookies may affect your ability to log in or complete transactions. We do not use tracking technologies to build advertising profiles or to sell your browsing behaviour to third-party advertisers. Continuing to use jilliko after being informed of our cookie practices constitutes your acceptance of cookies as described in this policy.
4. Data Storage and Security
All personal data collected by jilliko is stored on secured servers with access controls, encryption, and monitoring measures designed to protect your information from unauthorised access, alteration, disclosure, or destruction. Data transmitted between your device and our platform is protected using industry-standard encryption protocols, ensuring that your account credentials, payment details, and session activity remain private during transit. We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulations in the Philippines — whichever period is longer. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention procedures. While we apply robust technical and organisational safeguards, no system can guarantee absolute security; in the event of a data breach that is likely to affect your rights, we will notify you and any relevant authorities as required by law. You are also responsible for keeping your own login credentials secure and for logging out of your account when using shared or public devices.
5. Sharing Data with Third Parties
jilliko does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. We may share your data with carefully selected third-party service providers who assist us in operating the platform, such as local payment processors that facilitate PHP deposits and withdrawals, identity verification providers, and technical infrastructure partners. All third-party partners are contractually required to handle your data only for the specific purposes we have authorised and to maintain appropriate security standards consistent with this policy. We may also disclose personal data to regulatory or law enforcement authorities in the Philippines when required to do so by law, court order, or to protect the rights, property, or safety of jilliko, its players, or the public. In the event that jilliko undergoes a business restructuring, merger, or acquisition, your data may be transferred to a successor entity, but only under the same privacy protections described in this policy. We require all parties who receive your data to respect its confidentiality and to use it solely for the purposes for which it was shared.
6. Your Rights Over Your Data
As a player on jilliko, you have meaningful rights over the personal information we hold about you, in line with applicable data protection principles recognised in the Philippines. You have the right to access a copy of the personal data we hold about you by submitting a request to our support team — we will respond within a reasonable timeframe and provide your data in a clear, readable format. If any information we hold is inaccurate or out of date, you have the right to request correction, and we will update our records promptly upon verification. You may also request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require us to retain certain records. If you wish to object to or restrict certain types of processing — for example, receiving promotional communications — you may do so by contacting our support team directly. We will not charge a fee for exercising any of these rights, and we will never penalise you for making a legitimate data request. To submit any data rights request, please reach out through the contact details provided at the end of this policy.
- Access: Request a copy of the data we hold about you
- Correction: Ask us to update inaccurate or incomplete information
- Deletion: Request removal of data no longer needed for its stated purpose
- Objection: Opt out of specific types of data processing
- Restriction: Ask us to limit how we use your data in certain circumstances
7. Protection of Minors
jilliko strictly prohibits access by any person under the age of 18 and does not knowingly collect personal data from minors. Our registration process includes age verification steps designed to confirm that every new player meets the minimum age requirement before an account is activated. If we discover or are notified that a minor has submitted personal data through our platform, we will immediately suspend the relevant account, delete the data in question, and take all appropriate follow-up action. Parents and guardians in the Philippines are encouraged to use parental control tools on shared devices and to speak openly with young people about the risks associated with online gaming. If you believe that a minor may have accessed jilliko using your account details or by circumventing our age verification process, please contact our support team immediately so we can investigate and take corrective steps. We treat the protection of minors as a non-negotiable obligation and continuously review our verification processes to maintain their effectiveness.
8. Policy Updates and How to Contact Us
jilliko reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable laws in the Philippines. When material changes are made, we will update this page with a revised effective date and, where practicable, notify registered players through the platform or via the email address associated with their account. We encourage you to review this page periodically to stay informed of how your data is being handled. Your continued use of jilliko following any update to this policy constitutes your acceptance of the revised terms. If you have questions, concerns, or wish to exercise any of your data rights as described in this policy, please contact our support team by email at [email protected]. We are committed to responding to all privacy-related enquiries promptly and transparently. For additional guidance on staying safe online, visit our Responsible Gaming page or check the FAQ for quick answers to common questions.
Ready to Play Securely on jilliko?
Now that you know exactly how we handle your data, you can join jilliko with confidence. Register your free account today and enjoy sportsbook, slots, live casino, and bingo — all in English, optimised for mobile, and fully transacted in Philippine Peso. If you still have questions about your privacy or account security, our FAQ has answers ready for you.